MEDICAL DISCLAIMER AND EMERGENCY GUIDANCE NOTICE
IMPORTANT: READ BEFORE USING THIS APPLICATION
This Medical Disclaimer applies to all services provided by Aidhub Ltd through our emergency guidance application and website at aidhub.com. By using our Service, you acknowledge that you have read, understood, and agree to this Medical Disclaimer.
EMERGENCY SERVICES FIRST
🚨 IN ANY LIFE-THREATENING EMERGENCY, CALL 112 (OR YOUR LOCAL EMERGENCY NUMBER) IMMEDIATELY BEFORE USING THIS APP 🚨
Our application is designed to provide supplementary guidance while you wait for professional emergency services to arrive. It is NOT a replacement for calling emergency services.
NATURE OF OUR SERVICE
What We Provide:
- General first aid guidance based on internationally recognized protocols
- Voice-guided emergency instructions for common emergency situations
- Educational information about emergency preparedness
- Age-appropriate guidance for pediatric emergencies
What We Do NOT Provide:
- Medical diagnosis of any condition
- Treatment recommendations for specific medical conditions
- Prescription or medication advice
- Professional medical care or emergency medical services
- Personalized medical advice based on individual medical history
MEDICAL ACCURACY AND LIMITATIONS
Protocol Sources:
Our emergency protocols are based on:
- Internationally recognized Basic Life Support (BLS) standards
- Guidelines from established medical organizations
- Review by qualified medical professionals
- Current best practices in emergency first aid
Limitations:
- Medical protocols may vary by region, institution, and specific circumstances
- Our guidance is based on general principles and may not apply to all situations
- Individual medical conditions, allergies, or circumstances may require different approaches
- Emergency medicine involves inherent uncertainties that no application can eliminate
No Guarantee of Outcomes:
We cannot and do not guarantee:
- Successful outcomes in emergency situations
- That our guidance will prevent injury or death
- That our protocols are appropriate for every specific situation
- That following our guidance will result in positive medical outcomes
VOICE RECOGNITION TECHNOLOGY DISCLAIMER
Third-Party Processing:
- Voice recognition is provided by ElevenLabs, a third-party service
- Voice data is processed on ElevenLabs servers during emergency sessions
- We are not responsible for voice recognition accuracy or failures
Voice Recognition Limitations:
- Speech recognition may be affected by background noise, accents, speech patterns, or technical conditions
- Misinterpretation of voice commands could lead to inappropriate guidance
- Users must verify that instructions are correctly understood before acting
- Technical failures in voice processing may occur at any time
User Responsibility:
- Speak clearly and in a quiet environment when possible
- Confirm that the app has correctly understood your emergency situation
- Do not rely solely on voice commands if manual input is available
- If voice recognition fails, call emergency services immediately
TARGET USERS AND TRAINING
Intended Users:
Our Service is designed for:
- Parents and caregivers seeking emergency guidance for children
- Adults without formal medical training
- Individuals seeking supplementary guidance while waiting for emergency services
Not a Substitute for Training:
- Our app supplements but does not replace proper first aid training
- We strongly recommend completing certified first aid courses
- Professional training provides hands-on experience that no app can replicate
- Regular refresher training is essential for emergency preparedness
PEDIATRIC EMERGENCY GUIDANCE
Child-Specific Considerations:
- Emergency protocols for children differ significantly from adult protocols
- Age and weight significantly affect appropriate emergency responses
- We provide general age-bracket guidance but cannot account for individual child development variations
- Parents and caregivers are responsible for assessing their child's specific needs
Parental Responsibility:
- Parents must use their judgment in applying our guidance to their specific child
- Consider your child's medical history, allergies, and current health status
- Our guidance cannot replace parental knowledge of their child's specific needs
- Seek immediate professional medical care for any serious concerns
DATA AND PRIVACY IN MEDICAL CONTEXT
Medical Information:
- We may infer medical information based on emergency protocols you access
- This information is used solely to provide appropriate emergency guidance
- We do not create medical records or maintain medical histories
- Any inferred information should not be considered a medical assessment
Emergency Session Data:
- Emergency session data may be retained for protocol improvement and safety analysis
- This data helps us enhance our life-saving guidance for all users
- Data is anonymized and aggregated for research purposes
- Individual emergency sessions are not reviewed for medical accuracy assessment
REGIONAL AND LEGAL CONSIDERATIONS
Geographic Limitations:
- Our Service is initially designed for Bulgarian/EU users
- Emergency protocols may vary by country and region
- Local emergency services numbers and procedures may differ
- Users outside our target regions should verify local emergency procedures
Legal Compliance:
- Our Service complies with Bulgarian and EU regulations for health information services
- We are not regulated as a medical device under EU MDR
- We do not provide medical services subject to medical practice regulations
- Users are responsible for compliance with local laws regarding emergency response
LIABILITY AND RESPONSIBILITY
User Responsibility:
By using our Service, you acknowledge that:
- You are solely responsible for your actions during emergency situations
- You will use your own judgment in applying our guidance
- You understand the limitations and risks of relying on any emergency guidance application
- You will seek professional medical care when appropriate
Limitation of Liability:
- We disclaim liability for any adverse outcomes resulting from use of our guidance
- Emergency situations involve inherent risks that no application can eliminate
- We are not liable for voice recognition errors or technical failures
- Professional medical judgment always supersedes our guidance
WHEN NOT TO USE OUR SERVICE
Do not rely on our Service if:
- The emergency involves severe trauma, unconsciousness, or life-threatening conditions
- You have specific medical training that contradicts our guidance
- Local emergency protocols differ from our recommendations
- Technical issues prevent proper voice recognition or app functionality
- You are in a location where emergency services are immediately available
UPDATES AND MEDICAL ACCURACY
Protocol Updates:
- We regularly review and update our medical protocols
- Updates reflect current best practices and medical guidelines
- Users should ensure they are using the most current version of our Service
- Significant medical protocol changes will be communicated to users
Medical Review:
- Our protocols undergo regular review by qualified medical professionals
- We maintain relationships with medical advisors for protocol validation
- However, medical standards and best practices evolve continuously
- Users should supplement our guidance with current first aid training
EMERGENCY CONTACT INFORMATION
In Bulgaria:
- Emergency Services: 112
- Poison Control: 02/9154 409
- National Emergency Medical Service: 150
Always prioritize calling these services over using our application in serious emergencies.
CONTACT FOR MEDICAL CONCERNS
If you have concerns about the medical accuracy of our guidance or wish to report a medical issue with our Service:
Aidhub Ltd
Email: contact@aidhub.com
Address: гр. Русе, ОБОРИЩЕ, 18, Bulgaria
UIC: 208197548
Medical Advisory Inquiries: Please clearly mark any correspondence regarding medical protocol concerns for priority review by our medical advisory team.
ACKNOWLEDGMENT
By using our Service, you acknowledge that:
You have read and understood this Medical Disclaimer
You understand the limitations of our emergency guidance
You will prioritize calling emergency services in serious situations
You accept full responsibility for your actions when using our guidance
You understand that emergency medicine involves inherent risks and uncertainties
You will not hold us liable for outcomes in emergency situations
This Medical Disclaimer is an integral part of our Terms of Service and Privacy Policy. Continued use of our Service constitutes acceptance of all terms outlined in this document.